Refund Policy

Refund Policy

At Fusicrest, customer satisfaction is our top priority. We strive to deliver high-quality services that meet your expectations. This Refund Policy outlines the terms and conditions under which refunds may be provided. By using our services, you agree to the terms described below.

1. General Terms for Refunds

Refunds are provided under the following circumstances:

• If we fail to deliver the agreed-upon services.
• If there is a significant error or omission on our part that cannot be rectified.
• If the service is cancelled by us for any reason before completion.

Refunds are not provided for:

• Services already rendered or completed.
• Dissatisfaction due to unclear expectations not communicated prior to service initiation.
• Delays caused by a client’s failure to provide necessary information or materials on time.

2. Eligibility for Refunds

To be eligible for a refund:

• You must submit a refund request within 7 days of the service being provided.
• The issue must be clearly documented and communicated to our team.

3. Refund Process

Submitting a Request:

To request a refund, contact us via:

• Email: info@fusicrest.com
• Include your invoice number, service details, and reason for the refund request.

Review Process:

• Our team will review your request and respond within 3 business days.
• If additional information is required, we will contact you promptly.

Refund Approval:

• Once approved, refunds will be processed within 3 business days.
• Refunds will be issued via the original payment method unless otherwise agreed upon.

4. Non-Refundable Services

The following services are non-refundable:

• Custom graphic designs once approved by the client.
• SEO services that have been executed, such as completed backlinks or keyword research.
• Guest posts once published or submitted to third-party websites.

5. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.

6. Contact Us

If you have any questions about this Refund Policy or need assistance, please reach out:

• Email: info@fusicrest.com